Nexo elevates client safety with proactive Anti-Scam Engine

Nexo, the premier digital assets wealth platform, has introduced its Anti-Scam Engine, a new risk-based defense system that detects and prevents scams before clients take action. The upgrade reinforces Nexo’s commitment to platform trust, client safety, and responsible innovation in the digital assets sector.

Smarter, proactive protection

The enhanced engine detects subtle red flags in transactions, issuing real-time, intelligence-backed alerts only when risk is elevated. By combining contextual analysis with advanced blockchain security integrations, the system intervenes at the right moment — surfacing clear, human-readable prompts only when elevated risk is detected.

Unlike blunt overblocking, Nexo’s approach delivers right-sized interventions:

  • Default-on, risk-based checks running silently in the background.
  • Explainable prompts with simple options for clients to review and proceed.
  • In rare high-risk cases, transactions may be paused for a quick review to prevent losses.

“Our philosophy is simple: strong protection should feel invisible until it’s needed,” said Elitsa Taskova, Chief Product Officer at Nexo. “With this enhancement, Nexo is keeping clients safe from increasingly sophisticated scams while preserving control and convenience.”

Addressing a growing global threat

Financial scams are evolving rapidly, blending cross-border tactics and social engineering. So-called “pig butchering” schemes — long-term deception campaigns that trick victims into voluntarily transferring funds—are among the most damaging. According to Chainalysis, cryptocurrency scams caused at least $9.9 billion in on-chain losses in 2024.

Nexo’s Anti-Scam Engine  addresses these threats, including romance scams, tech support impersonation, and high-yield Ponzi-style schemes. By proactively detecting suspicious flows and adapting user journeys in real time, Nexo reduces both client exposure and operational risk.

Wide coverage, expanding rollout

The enhanced scam prevention system is already live across Ethereum, Optimism, BNB Chain, Polygon, Arbitrum, Avalanche, and Base, with phased expansion to Bitcoin, Solana, Tron, and XRP underway. Advanced intelligence feeds power the system behind the scenes, ensuring that protection continuously adapts as new threats emerge.

Reinforcing trust and retention

This upgrade marks another milestone in Nexo’s mission to safeguard client assets and reinforce its standing as a trusted digital assets institution. By preventing scams before funds are lost, the system protects clients while preserving assets under management, boosting platform trust, and supporting long-term retention.

“At Nexo, client safety isn’t optional — it’s fundamental,” added Taskova. “This is more than an enhancement to our security stack — it’s a demonstration of our responsibility as a digital assets institution to protect clients and set the standard for the industry.”

About Nexo

Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care.

Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150 jurisdictions. With over $11 billion in AUM and $371 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable business model, robust infrastructure, stringent security, and global licensing, Nexo champions innovation and long-lasting prosperity.

Media Contact:

Media contact for Nexo
[email protected]


PR alert version

Nexo strengthens scam defense with risk-based protection

Nexo, the premier digital assets wealth platform, has introduced its enhanced Anti-Scam Engine, a risk-based defense system that detects and prevents scams before clients take action. The upgrade reinforces Nexo’s commitment to platform trust, client safety, and responsible innovation in the digital assets sector.

The system uses granular detection, real-time alerts, and contextual guidance to intervene only when necessary—surfacing clear, human-readable prompts when suspicious activity is detected. In rare high-risk cases, transfers may be briefly paused to prevent potential losses.

Unlike blunt overblocking, Nexo’s approach keeps protection default-on yet seamless, allowing clients to transact confidently without unnecessary friction.

This enhancement comes as scams rise globally. Chainalysis reported cryptocurrency scams caused at least, with pig butchering, romance scams, and tech support impersonation among the most damaging.

The Anti-Scam Engine is already live across Ethereum, Optimism, BNB Chain, Polygon, Arbitrum, Avalanche, and Base, with phased expansion to Bitcoin, Solana, Tron, and XRP underway.

“At Nexo, client safety isn’t optional—it’s fundamental,” said Elitsa Taskova, Chief Product Officer at Nexo.

Media Contact:
[email protected]